IT System & Support Engineer
Job Summary
We are looking for a motivated IT System & Support Engineer to join Lamco Services’ IT team.
In this role, you will support and maintain our internal and customer-facing infrastructure, ensuring reliability, security, and continuous improvement across a dynamic environment that spans traditional office IT, software development, and cloud services.
As part of Lamco’s role as a managed service provider (MSP) within our group of companies, you’ll help deliver consistent, high-quality IT operations while keeping documentation, planning, and compliance at the core of your work.
This position is ideal for someone who enjoys hands-on technical work, learns quickly, and can balance working independently with collaborating effectively within a small but professional team.
Key Responsibilities
Operational IT Support
• Provide responsive and effective support for users, systems, and applications.
• Diagnose and resolve incidents across servers, endpoints, networks, and applications.
System & Network Administration
• Maintain and support Windows and Linux systems, Active Directory, and network infrastructure.
• Manage user accounts, access rights, and device configurations according to security and compliance requirements.
Cloud & Application Management
• Support Microsoft 365 and Azure environments.
• Support suppliers offerings on AWS environments.
• Deploy, update, and maintain applications used across both office and development teams.
Structured Work & Documentation
• Maintain clear documentation of configurations, procedures, and changes.
• Contribute to planning and progress tracking for small projects and operational improvements.
Security & Compliance Support
• Apply IT security and compliance practices in daily operations, including patching, access control, and backup validation.
• Follow established processes to maintain readiness for ISO27001 and related requirements.
Continuous Improvement & Research
• Investigate new tools, solutions, and best practices to improve reliability, security, and efficiency
• Propose improvements based on findings and help pilot selected technologies.
Team Collaboration & Autonomy
• Work independently on assigned tasks, while coordinating effectively with the IT Manager and colleagues across the organization.
• Support team objectives and share knowledge to strengthen the overall IT capability.
Ideal Requirements
Education
• Bachelor’s degree in IT, Computer Science, or equivalent experience.
Experience
• Ideally 1–3 years in IT support, systems administration, or a similar technical role.
• A motivated freshly graduated person with strong technical skills and the right mindset will also be considered.
Technical Skills
• Strong knowledge of Windows environments; basic Linux and networking understanding (VLANs, VPNs, firewalls).
• Familiarity with Microsoft 365, Azure, and AWS.
• Experience with IT service tools (ticketing, remote support, monitoring).
• Awareness of cybersecurity practices (patching, access control, backups).
• Understanding of the needs of both office environments and software/hardware development teams.
Soft Skills
• Eager to learn and stay up to date with evolving technologies.
• Able to work independently when needed, and contribute effectively in a team.
• Highly structured, organized, and disciplined in documentation and time management.
• Strong communication skills and a service-oriented mindset.
• Curious and proactive in investigating and proposing new solutions.
Why Join Lamco
Lamco is a growing managed service provider and the central IT organization supporting several companies.
You’ll work in a technically diverse environment with cloud, network, and on-prem systems, where structure, reliability, and professionalism matter.
We offer a collaborative team culture, opportunities to learn from experienced colleagues, and room to grow your skills in both operations and project work.
Ready for this challenge? Send your CV and a short motivation letter to info@lamcoservices.com
and who knows, you might become our new colleague!